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Quality Gold LCAS

a drawing of a briefcase

The Local Council Award Scheme (LCAS)  exists to celebrate the successes of the very best local councils, to provide a governance framework to support all local councils to improve and develop to meet their full potential. The scheme offers all local councils the opportunity to show that they meet the standards set by the sector, assessed by their peers, and to put in place the conditions for continued improvement. The scheme was created in 2014 and is managed on behalf of local councils by the National Association of Local Councils Improvement and Development Board (IDB).

Penrith Town Council’s aims to provide consistent, quality services and to strive for continuous improvement for all activities, processes, operations, policies and decisions which support the Council’s Business Plan by:

  • Developing and maintaining activities that are assessed, planned, implemented,  and evaluated
  • Monitoring and increasing the Council’s capacity by supporting and developing both Members and staff using external expertise where appropriate
  • Investing in technology and equipment to increase efficiency and responsiveness
  • Working in partnership with stakeholders
  • Building successful relationships with clients and communities by identifying their needs through community engagement and consultation

The Council’s performance is measured by:

  • Continuous excellent internal and external audit reports
  • Remaining eligible to use the Power of General Competence
  • Publicly reporting performance via newsletters, periodicals, annual reports and internal and external audit reports
  • Undertaking satisfaction surveys on its services
  • And applying for, obtaining and retaining the Local Council Awards Scheme at Quality Gold level.

The Council has resolved to apply for the Quality Gold Award in Summer/Autumn 2019.

Please click on the link to read more about the LCAS:

LCAS-version-2 2016